The management company was extremely unresponsive to numerous requests to address water damage in the apartment. This went unaddressed for months and progressed to the point where the ceiling was caving in and pieces of drywall were falling down. When at last they had a maintenance worker assess the damage they turned off the water and power without telling me and left my apartment unlocked. This happened 3 times in one week all without any actual progress made to repair the damage or even resolve active water leakage. The management was impossible to reach and never returned any messages left with the administrative assistant in the office. When I moved out early they attempted to charge me a break lease fee and utilities and rent for the month the apartment was uninhabitable. I told them these were undue charges and I would like to discuss further and they never reached out. Now, 18 months later, they are demanding that I pay them more than $2000 in fees despite the fact that I never received notice from them in the last 18 months. They are threatening to turn over the claim to the credit bureau and have stated that they have no legal obligation to honor the circumstances that transpired because I did not have the health department come out to formally document the damage and lack of electricity. They also claim they have no legal obligation to make sure that I have been notified within a timely fashion of outstanding charges. I will be taking legal action and reporting this business to the better business bureau. I hope this review allows someone to avoid going through this same experience, I cannot recommend enough against entering a rental agreement with this company.

Comfortable and safe. Lots of space. Cute building. Well equipped gym. Helpful staff. Parking is valet which is something to get used to. The “neighborhood” is downtown which has pros (centrally located, lots of restaurants) and cons (lacks a neighborhood feel). I recommend having a car, but parking is expensive downtown. There are bus options.

There are a number of units that aren't renovated but the newer units are pretty nice. Washer/Dryer in the units. Nest Smart Thermostat. Gym on the second floor. Good 24/7 maintenance. Friendly front desk staff. Only qualm is that the hallways, elevator and package area seem to get dirty for a while before it's cleaned. Also at least one of the three elevators seem to also be down. Try get a high floor as far away from the great hall as possible as events there can get noisy and carry on into the night