Tysons Glen might seem like a good deal in an expensive area but you get what you pay for.

There are major plumbing issues throughout these apartments. The units were built as cheaply as possible, they are getting old, and the plumbing issues are only going to get worse. Our kitchen flooded from backflow out of our garbage disposal / washing machine. The ceilings on both floors would periodically leak and we would frequently lose hot water. All things considered, compared to our neighbors, we considered ourselves lucky. Our neighbors hot water heater exploded, flooding their apartment and forcing them to temporarily move into a hotel. Flooding from backflow is a common occurrence and frequently causes property damage. You should be particularly wary of apartments located below the “townhouses.” These units flood regularly and with particular gusto.

Also the trees on the property have been left to rot and have become a hazard. Tysons Glen stay does not want to pay an prunning service to remove rotting branches and trees and they are putting their residents in danger. The front windows on both of our cars were smashed by falling branches. On multiple occasions entire trees come down and totaled parked cars.

Finally there was a series of bizarre and capricious charges we were hit with when we didn’t renew our lease.
- $288 for water. This is despite the fact that we moved out three months early and obviously weren’t using any water. If you are considering an apartment here you should google “yes energy management.” You’ll find nothing but complaints from tenants and former employees about the company conspiring with apartment complexes to charge unreasonable prices.
- $145 or general cleaning. When I asked for documentation the business manager sent us pictures of the kitchen we had left spotless. Despite repeated requests she was unable to describe any actual work that had been done.
- $200 for carpet replacement. Honestly the our carpet did need to be replaced but we stayed there over four and a half years and according to Tyson Glen’s own documents the carpets only have a lifespan of 5 years.
- $200 for “dog odor treatment.” This is somehow in addition to the charge for carpet replacement. Again, despite repeated requests the business manager was unable to explain this charge. Did they somehow manage to spend $200 on febreeze? Also, we paid $100 in pet rent for four and a half years (totaling about $5k). Everywhere else I’ve lived it’s understood that pet rent covers any additional cleaning fees related to your pets.

Tysons Glen is the perfect complex for a young family. The complex is full of young children and pets, and the complex truly acts and feels like a neighborhood. Neighbors are all warm and welcoming. Rent is reasonable, and Metro access to West Falls Church is easy. It is NOT the place to live if you want to live near a large bar/restaurant/nightlife scene. The gym is subpar, as is the pool. However, the rent is cheap and the neighborhood is awesome. The main downside is that maintenance can be slow to respond to non-emergency issues.