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Townhouse  «  Kettler Management, Inc.
Cary, 3025 Alston Manor St | Cary
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Amenities

Top Amenities

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  •  Cat friendly
  •  Dog friendly
  •  Doorman Building
  •  Fitness Center
  •  Granite Countertops  
  •  Minimum Lease Term  
  •  Parking Garage
  •  Resident Lounge
  •  Stainless Steel Appliances
  •  Surface Parking Lot
  •  Swimming Pool
  •  Washer/Dryer In Unit

User Rating

1.0
Terrible
1 Review

About this Location

Pricing 

Studio, 1 Bath
$1,324+
1 Bedroom, 1 Bath
$1,341+
2 Bedrooms, 2 Baths
$1,696+

  • Bathrooms

    •  Bath Tubs

  • Bedrooms

    •  Walk-in Closets

  • Building Related

    •  Elevators
    •  Smoke-Free Community

  • Convenience

    •  Conference Room
    •  Dry Cleaning Valet Service
    •  Package Receiving

  • Entertainment

    •  Coffee Bar
    •  Game Room
    •  Game Table
    •  Grilling Station
    •  Resident Lounge
    •  Theater Room

  • Kitchen

    •  Dishwasher
    •  Gas Range
    •  Granite Countertops (some units)
    •  Microwave
    •  Refrigerator
    •  Stainless Steel Appliances
    •  Stove & Oven

  • Landscape

    •  Courtyard

  • Laundry

    •  Washer/Dryer In Unit

  • Lease Terms

    •  Application Fee  
    •  Minimum Lease Term  

  • Living Room

    •  Air Conditioning
    •  Ceiling Fans
    •  Large Windows
    •  Lots of Sunlight
    •  Wall-to-Wall Carpets

  • Parking & Transportation

    •  Bike Storage
    •  Parking Garage
    •  Surface Parking Lot

  • Pet Terms & Amenities

    •  Cat fee  
    •  Cat friendly
    •  Dog Park
    •  Dog fee  
    •  Dog friendly
    •  Max Pet Weight  
    •  Max Pets Limit  
    •  Pet Grooming Station
    •  Restricted breeds  

  • Sports & Fitness

    •  Fitness Center
    •  Swimming Pool

  • Storage

    •  Additional Storage Available
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Terrible
Overall score
Location
Amenities
Management
Value
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Safety

Incompetent Staff

My lease renewal, scheduled for November, faced significant challenges as the property managers failed to provide a signable document. Despite numerous attempts to reach them via phone and email, they remained unresponsive. Meanwhile, I received threatening emails insisting on a higher month-to-month lease if I didn't sign promptly. Seeking resolution at their office proved futile, as the staff there were unable to assist, prolonging the process. The office attendant took an additional month to respond, and the property manager showed no initiative in resolving the matter at all.

Parking issues persist, with staff consistently occupying resident spaces, forcing us to find alternative parking within the property. Furthermore, despite paying for the service, trash bins are neglected for weeks.

My teenage daughter faced harassment from the property manager on more than two occasions while doing homework in the business office. I believe this to be racial profiling as caucasian kids are not kicked out of common areas.

The community experiences a recurring problem of vehicle vandalism, yet the property managers neglect to implement any security measures. Instead, they allocated substantial funds to repave the parking lot.

Overall, the customer service at this complex is severely lacking; poor at best, as evident in the ongoing issues and the unprofessional conduct of the property management.

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  • Family w/ children
  • 2 beds / 2 baths