I've been living at 2400 Chestnut for about 2 years. I work in the city and have to frequently travel, so the proximity to the bus stop and train station is great. There are some issues, though, see below. TLDR is at the bottom:

Pros:
- The location is beautiful and quiet, I get lots of natural sunlight (something very important to me) and it is generally quiet (with exception of occasional loud-er sounds and the train sounds). Beautiful views of the city as well.
- The front desk staff is exceptional and very helpful. They are the heart of the community here. If they quit, I would leave immediately.
- The new renovations are good, though nothing outstanding with exception of the gym.
- I like the security of having a doorman. Additionally, keeps my packages safe. I often come back late so this is always appreciated.
- I like the entrance isn't on Chestnut St and is right off of it.
- I like the proximity to bus stops and to the airport (<12 min drive no traffic). It's easy to get out of the city.
- The apartments are recently renovated and in good condition, though it is evident that it is dated (for example: insulation comes out from the walls, features look older). The under counter lighting is great. All stainless steel appliances. Nice bathroom - but small. Bedroom is bigger than it needs to be but still nice. Lots of open space.
- That being said, the wall sconces are nice and the trims on the ceiling are lovely.

The cons:
- The price. Holy moly -- it is way too expensive to live here. I truly believe (and have looked) that you can find a better value apartment with nicer features/amenities (and in-unit washer dryer) that is closer to the heart of Center City for far cheaper (~1800/mo). For context, I pay ~$2400. I appreciate that they haven't raised the rent, but it is too much to live here, especially living alone. When you pay such a high rent here, you're really only paying for the natural light and location (even the sqft can be beat by other apartment companies). The amenities can be beat as well, by far.
- Lack of quality amenity space. The building tried to solve for this with the new renovations, but it needs improvement. We have a great building with direct sunlight - it's a shame that there's no roof amenities. The new amenity space is good, but the building said that we are unable to reserve it for events (the primary reason I would use it). It is much more tailored to group study environments. Additionally, the TV and couch seem to be more decorative than functional. Overall, not feeling like I get my money's worth here
- Lack of insulation. This building is old - it was constructed in the 70s. I think due to that, there are some structural / insulation issues, because in the winter, it is freezing. There is somehow always a draft coming in and it drives your electricity bill way up just to even keep it warm enough at 70 degrees (which is low for the winter). Maintenance has said there's nothing they can do. I know other apartments in the city do not have this issue - and not such a high electric bill. Which brings me to my next point....
- The electricity bill is crazy high. I have had to turn off my AC during the day just to save money here. It literally makes the difference between a $40 bill vs. a $140 bill - no joke. I have invested in a space heater and fan just to stay warm and cool and not lose out on a hundred dollars. Other buildings have around ~$35/mo for electric.
- The hot water is limited - this is due to building age. For some reason, every unit has a 32 gallon tank. This severely limits the amount of hot water you can get. For context, there's only enough hot water for me to take a 12 minute shower. Some days, I have to "ration" the hot water so that I don't suddenly get cold shower water just because I used hot tap water... for the price I'm paying... it is pretty ridiculous.
- The management: The management at this building is interesting.

2400 Chestnut is the best apartment complex I've lived in. I've been living here for over 2 years and have absolutely no complaints. From the get-go, the community is superb - every doorman is happy to have a conversation, the residents are courteous, and the management is extremely responsive to residents.

As a matter of fact, the management is so proactive that they upgraded the gym, lobby, and rooms! It seems that our rent goes back into providing new and improved amenities (They even provide free printing, coffee, and a shuttle service to Penn - VERY handy when it's raining or you're just not feeling the walk). Additionally, every time I put in a maintenance request, they fix the problem within 1-2 days! For example, my AC unit started making a weird noise and I submitted a request over the weekend. Within 2 days, they upgraded my AC unit without hesitation. They even hire folks to clean the windows from the outside every year. As someone in the healthcare field and works long hours, it is a blessing to not have to worry about apartment issues after a long day of work, as the management and owner truly care about the residents and make it a point to be proactive about maintaining the building.

One of my concerns moving to Philadelphia was safety and crime - I have always felt safe in the area and feel very secure in my room. The area is in a very safe part of Philly, and having tons of neighbors adds to the security! The neighbors are also very conscientious - never had any problems with loud neighbors (or maybe the walls are thick).

The community laundry was an initial concern of mine when I moved in, but out of the 2 years of living here, there have only been 2-3 times where my floor's washer/dryer were full. Luckily you can always take the elevator to another floor (the hallways are not long at all, so it's only a couple of extra steps).

If you're living by yourself, the rent is a bit high, but compared to other apartment buildings with similar prices, you get much more square footage per dollar, which comes along with tons of closet space. Obviously, living with roommates will drastically decrease your rent. The amenities are also well worth it - the free shuttle, coffee, printing, lounge space, and upgraded gym make this a great building to live in.

A GREAT place to live. More expensive than a bare-bones apartment if you're looking for a single BUT WORTH EVERY PENNY. There are no hidden fees or surcharges, and so many small things make this apartment so convenient. Besides, the great location of the train station and the river walk, the apartment is beautiful, the management is responsive, and the apartment looks brand new. Highly recommend it (plus getting a two-bedroom is very affordable.

I have only spent a few months at 2400 chestnut so far however it has been a smooth experience and move. The building front desk staff is amazing! Cannot beat the views from over the river and the location with easy walks to Rittenhouse, 30th street station and Penn.

Great management team. They excel by having no downsides.

I really appreciate all the renews. It really makes our apartment look nice! However, I did have several not happy experience about the hello package system. I always found my packages arrived with the photo taking by carrier. So that I could confirm it arrived at our apartment. But I have never got code and our doorman did not allow me enter the package room. I think there should be a way to solve this problem.

This building has a wonderful location near so many great places. The newly renovated apartments, hallways and amenity space are so beautiful. I love living here and would highly recommend it to anyone looking in Center City Philadelphi.

Amazing experience with staff to find our dream apartment. All staff is very friendly and accommodating and the new amenities are perfect for our lifestyle! Highly recommend 2400 chestnut not only for the building itself but also for the location!

My partner and I moved into a 1 bed, 1.5 bath apartment after all of the unit renovations were completed. Any construction noise that others have complained about in the past has been a non-issue for us. We stayed in that apartment for two years, facing east (city view), and absolutely loved it. The apartment was more spacious than others at similar price points and had more closet space than we even knew what to do with. We had no problems with noise from neighbors or from outside (we were in the middle of the building, height-wise). The washers and dryers aren't the most modern or high-functioning (dryers can be slow), but they are free and there are two per floor so we can do multiple loads of laundry at once!

Over this past summer, we moved a few floors down into a 2 bed, 2 bath facing the river, which we love even more. The view is stunning, we have more space and closets, and the overall cost for us is similar to what rowhomes in Rittenhouse and Graduate Hospital were charging for rent. PLUS we get the added security of doormen (who make you feel like part of a community and prevent stolen packages), 20 free cups of coffee a month in the updated amenity space, a brand new gym, and proximity to University City, Regional Rail, and Rittenhouse. It truly can't be beat.

I will warn you that on the west side of the building, the train that goes along the river is definitely louder and does wake me up sometimes. However, my partner always sleeps through it, and I've been waking up less and less so I think I'm getting used to it. My other friends who've lived on this side for years have no issues with it. Just something to note if you're a really light sleeper and are planning on getting a unit facing the river.

To end on a positive note, I feel so lucky to live here. I've never lived somewhere where the employees care so much about the residents. My AC stopped working one day, and someone came within 1 hour to fix it. We accidentally overpaid our rent one time, and the accountant credited our account the extra money before we even realized our mistake. You will be taken care of at 2400 Chestnut!

I have been living here about a month and I love it. The staff is incredibly friendly, they put on fun events, the new package system is great, and the apartments themselves are super nice. I’m so happy I chose to live here