The staff at WP was nice before I signed the 12 months contract. But everything has changed after I signed the contract. The staff is very rude and inconsiderate. Don’t expect any help from them. I will start from the “minor problems” and go to the big problem I am facing right now. The electric bills are outrageous. The walls are paper thin… I could hear literally everything my neighbors were doing. SO thin that even the staff cannot find out who makes noise in the middle of the night. (I got 2 email notifications saying that my neighbors were complaining about loud music, door slamming coming from my apartment after 10PM. When I called and had an argument with one of the girls, she said that I’m taking it too personal and the emails have general meaning. Lady, you sent me a personal email saying that there was noise coming from MY apartment.)
I placed an order for checking my kitchen sink as there was some water leak. I guess the maintenance guy came “checked” and left a note saying that they’re returning the next day to replace the kitchen faucet and there was a new faucet in the box on my bar. When I came back home the next day, I found a note saying that my issues had been solved, but the faucet wasn’t replaced. Yea, they fixed the problem, there was no water leak, but they lied about changing the unit. I didn’t call the office as I HATE dealing with those outrageous creatures. It’s also a very dangerous place to live. I’ve got few emails informing that there had been some attacks on some ladies in the parking lot and the laundry room.

My main issue now is that I moved from that place and now they’re asking me to pay $700 (on top of my $300 deposit) for the things that every normal apartment complex is supposed to do every time they get a new resident. The thing is they say that they’re very pet friendly. They said they paid for replacing the carpet and cleaning the apartment odor (pet, food). First of all, my dog never ever has any accidents in any house or apartment and the carpet was already old when I moved. Secondly I hired a company to clean the carpet before I moved. They’re charging me for wall wash, air duct cleaning seal vents. I had 2 jobs but still found the time to completely clean the apartment, spent some money and apparently it wasn’t enough for them, because no matter how good you clean the old stuff won’t become new. They sent me some pictures of that freaking apartment and they took pictures of the carpet the way that there is a shadow on it and it seems that it’s dirty. I’m going to send them the carpet cleaning receipt. They knew that I am moving out of the state, so they waited for 17 days before sending me the $700 bill. I wouldn't ever recommend this apartment complex to anyone. There is absolutely nothing good about them.

I have lived at Waters Park apartments for 2 years now and I really like the management staff and convenience of my apartment in relation to food and groceries and access to major highways. I do NOT like the fact that the management team allows tow trucks to surf our lots and tows you for being parked on the line, I also do not like the gym (or should I say outdated treadmill, elliptical and random weight lifting machines). I see that "lots of sunlight" is listed as a way to describe my apartment, which is true only because there is a ton of parking lot with very few spaces to actually park.