We love living here and being in Short Pump. Our only complaint really is having a fair amount of bugs in both units we've lived in on the property (which could be from living on the first floor). Leasing office is very friendly, it's a gated community needing keycard access, there's abundant parking, a nice gym and pool, a clean community, and right across from Short Pump Town Center.

The apartments are all recently remodeled and it is done well. Some have a designated office space which is helpful and the entire set up feels pretty spacious. The leasing office is annoying and hard to work with, but that seems pretty normal.

Safe, quiet, amazing amenities

This is a great place to rent if you have pets. There is no monthly pet rent and you can have up to 3 pets. Some of the finishes could use a little updating, but overall it's a nice apartment. It also has a separate laundry room with a full size washer and dryer, a balcony and a dishwasher. There is also plenty of storage with both rooms having a spacious walk in closet. It's also a gate community.

It's great, but on the weekends you will wish you lived in "The Fan"

The location of The Madison apartments is really good if you don't mind living in the suburbs (or in other words, not living in the fan or downtown). The commute to work at West Creek is about 15 minutes with traffic. You are literally across the street from the Short Pump mall and within walking distance to a strip mall that has all your basic needs and wants. Parking is free and you can have as many cars as you want I believe, although renting a garage will cost you upwards of $100 per month. The apartments are fairly spacious and well laid out and include a washer and a dryer. The walls are thin so if your neighbor has a nice subwoofer or a baby you're gonna hear it. Management and maintenance requests are handled quickly, usually within a day or two. The complex is gated which is nice in theory but more often than not it's just a nuisance. Two tennis courts, volleyball courts and pools (although the pools are nasty and so is one of the volleyball courts). There are grills at the pools but you can't have an open flame even if you have a porch so you can't use your own grill. As far as as social life goes there is a near infinite supply of restaurants nearby but if you want a night life you should probably look elsewhere.

The apartment is situated next to the Short Pump Mall. As a result, it is easy to travel to work, nearby stores, points of interest, and I-64. The apartment is spacious and there is even enough space to workout (although the complex has a gym). The management quickly addresses work requests and has a thrice-weekly garbage pickup service.

I am very satisfied with my experience.