Bell Partners

Not a bad place to live by far. Very large and spacious apartment. However, rent is on the lower side for the DMV area. So apartment conditions aren’t top tier. We’ve had problems with noisy neighbors, mostly children, pests, AC and heat timing, and the condition of appliances. So you get what you pay for. Overall, not terrible for the price.

I love the Ramsey. My major issue is the noise of the highway/train but I'm pretty sure the train can also be heard lots of places.

Great place to live. Clean, good management, and quiet. Feels very safe!

p basic place with nice location. some garage issues and car windows getting broken into in retail parking one first two floors but there is a gated garage for residents floors 2+. building is newer and i havent had any issues living here personally. one thing is package system is kinda weird but nothing too huge.

Love being in downtown Durham, not too far from school (8 min drive) but also allows me to be a little disconnected from the Fuqua bubble.

I’ve had the best experience at The Ramsey! Its in a great walkable location in DT Durham. The amenities are top notch and very luxury. The building and parking is secure. Maintenance requests (the few I’ve had in two years) are tended to swiftly.

I love it here!

9/10. Maintenance is quick. Minus 1 star for being next to the train tracks.

Can walk to ponysaurus, mezcalito, hi wire, and the fruit.

I would never recommend West Village to anyone. My partner and I have had ongoing problems since we moved in. Our apartment was not even inspected prior to our move-in, and the Property Manager did essentially nothing to rectify that. Among other things, there was mold in places, kitchen was FILTHY and had burned countertops, and some areas of the hardwood floors are so damaged that I've had to buy rugs to cover them up. After moving in to the apartment in this state, we discovered that the maintenance system is a joke - everything I've reported to the online portal has simply been ignored. Every single request. The only ways we have gotten maintenance work completed are 1) contacting the office over and over until they eventually send someone, or 2) by catching the head of maintenance in the hallway (he will ask how we're doing, and then be shocked to hear that we have pending requests, but I actually get the sense it's not his fault). If you think the prices sound good, then keep in mind they tack on $200+ in added monthly fees for their various "amenities" that you may or may not get. The valet trash service we pay $55/month for did not take our trash for the first 5 weeks, and the office did not help resolve the issue at all or offer a refund. We pay monthly for pest control, but our unit has never been treated, despite us reporting cockroaches our very first night.

Outside of our actual apartment, there are still many issues - MULTIPLE times per month, my keycard will just not work at one of our building entrances or garage entrances. The parking garage elevator breaks frequently (incredibly inconvenient for things like carrying groceries). In general, the office rarely communicates with their residents about repairs/problems that affect them. The only way we find out that the elevator is broken, the garage gate is broken, etc is by walking up and trying to use it ourselves.

Finally, I was initially reassured that we'd be living in a locked, gated-in building and keeping our cars in a locked parking garage, especially with the proximity to downtown. However, either management or other residents prop gates AND building doors open for hours, sometimes DAYS at a time. If a non-resident wanted to follow anyone right up to their door or car, they'd have an easy time doing it. This also brings a lot of bugs into the building and drives up utility costs.

The "loft style" is cute and tempting, but it's not worth it. I have lived in many apartments and never had an experience like this.

Good place to live, lots of amenities: gym, pool, hot tub, lake with kayaks available, walking trails. Mantience is just really slow.

There are tons of things to do, when you have a break from reading. Staff are very friendly, and service is amazing. The main lobby and amenities are also very clean and always work. The gym is nice and has almost everything needed. Rent is very reasonable and the location is unbeatable-5 minute walk to class. Very safe

The leasing office can be sometimes non communicative which is frustrating. Some neighbors can be loud, but you don’t really have control over that. Otherwise I think it is nice to live here

Maintenance is great, excellent management tream. Poolside units do not get the best sunlight in the winter.

Clean, spacious, quiet

Great staff, great facilities, so close to the law school

The staff is super friendly & personable.