The One at University City

I would not recommend this apartment complex to any of the students at FIU (especially women who live alone). The apartment complex is not safe. There are numerous men who don't live at the residence that stay in the parking garage and follow girls to their rooms at the complex.

Being my second year here, save a tremendous negative experience, I am happy to renew (and have) for my third year at law school. Roommates are good, but that is largely my choice. The space in my 3x3 is roomy, I have my own bathroom (in my room) and the living room/kitchenette space is nice. Appliances are new as well. The design for the Collins 3x3 is, for lack of a better word, ill-planned. The laundry room was planned (according to the layout) to be within bedroom c. The issue was "fixed" by creating a room between c's bedspace and the hallway. However, this cuts off access to c's bathroom, so it is open to anybody with access to the laundry room.

I say this as warning should anybody end up in that specific situation. It's really weird design. Outside of that, I like the space. I've had a few negative interactions with administration. Not overtly rude, but a few clearly mishandled situations. In December 2023, the fire alarm rang on a Wednesday at 6AM on the first day of my first final. This fire alarm at 6AM every Wednesday continued until February-March of 2024. Despite a deluge of emails from me, it persisted for weeks after it was brought to their attention. There have been several interactions where I spoketo admin staff at the front and got wrong information. However, either because no problems have come up or training has gotten better, my interactions have been better. Further, if you are a grad student, The One charges for early move in, which Law and Med students all have to do since our semesters begin a week earlier than undergrad. They know this, they are capitalizing on it.

I say all this to warn any potential future residents. I

I don't say all this to dissuade anyone. Despite these things, it's right across the street from FIU, the space is nice, and the amenities are nice. The remodel for the common space on the 6th floor is great, everything looks good. Maintenance is quick and very kind. I think it is ultimately worht the cost in relation to the location and space provided.

They are stuck in 2020 and are slowly remodeling some of the amenity areas. Since then, 2 new buildings have been opened next to this one and their residents' lifestyles are much better. Management needs improvement and also maintenance of each building (i.e. pest controls, A/C filter changes).

It’s a good “home away from home”

The one is an extremely predatory apartment complex with horrible management. There has been a building-wide infestation of bed bugs and silverfish, which the building refuses to exterminate and instead relays those costs on to the tenants. These infestations were preexisting. The issue with bed bugs and silverfish is that the infestation is building-wide (which they refuse to acknowledge.) So, even when I paid to have them exterminated from my property, they returned within a week or two due to the widespread infestation. The common areas are rarely, if ever, cleaned and the property just lacks any hygiene. The management is impossible to reach and the building is mainly run by part-time undergrad students, who try their best but they aren’t well-equipped with enough knowledge to resolve any serious issues (which is not their fault, they just aren’t properly trained.) For the price of the accommodation, which if you’re living alone is over $2,000/month including parking, I would expect a much higher standard of care towards the tenants. The furniture and appliances are also very old and not in good condition. Overall, I would recommend renting a room literally anywhere else. The building and the management will refuse to acknowledge or help you with any problems you may have.

The front desk are notoriously unhelpful to residents. Personally, I have been lucky and have not experienced any severe issues within my unit. However, I have had neighbors with bug infestations and serious issues, including maintenance opening their unit doors while they are in the shower. I have had a poor experience with the front desk in terms of customer service. In terms of living, I would rate the property as average. My reasoning is mainly because it is priced well above its value. I moved in because it was the only building with a 1/1 available but the lack of security and unhelpful building manager have caused me distress. I cannot recommend this building as a great place to live. I can only say it is convenient if you attend FIU Law.

Worst place I’ve ever lived

The only reason I live here is because it’s so close to campus. Something is always broken, usually the elevator. The power goes out frequently, as does the hot water. And the floors in the hallways are so dirty, it smells absolutely revolting somedays, but even worse when it rains.

The traffic from 8th street is pretty noisy all through the night and our air conditioning has broken a couple of times in just the first few months. That being said, maintenance is pretty quick and everything else seems fine so far. It is super convenient being so close to campus too.

This is a nice apartment complex. I haven't had many issues living here. I've renewed my lease here. The best aspect of it is the proximity to campus. It is very convenient, and at times I will walk to my classes.